FTP Malcolm X College Classic 91 Hoodie Charcoal Grey

AACA Outlet Policy
Shipping Policy
Clear shipping timelines and order support for AACA Outlet apparel.
Last updated: June 19, 2026


Thank you for shopping with AACA Outlet. This policy explains how we process and ship apparel orders placed on aacaoutlet.com.
Order processing
Most in-stock orders are processed within 1-3 business days, excluding weekends and public holidays. During launches, holidays, and high-volume sale periods, processing may take longer.
Estimated delivery
After an order ships, delivery time depends on the carrier, destination, and service selected at checkout. Most U.S. orders are delivered within 3-10 business days after shipment. Delivery dates are estimates and are not guaranteed unless a guaranteed shipping service is expressly offered at checkout.
Tracking
When your order ships, we will send a tracking number to the email address used at checkout. Please allow time for the carrier to scan and update tracking information.
Delayed or unavailable items
If we cannot ship within the stated time frame, we will contact you with an updated estimate and, where required by law, give you the choice to accept the delay or cancel for a refund.
Address issues
Please check your shipping address before placing an order. If a package is delayed, returned, or lost because the address was entered incorrectly, contact us at customerservice@aacaoutlet.com so we can review the available options.
Lost, damaged, or wrong items
If your order arrives damaged, incomplete, or incorrect, contact us at customerservice@aacaoutlet.com within 7 days of delivery with your order number and photos of the issue.
International orders
International availability, duties, taxes, and carrier fees may vary by destination and will be shown at checkout when applicable. Customers are responsible for any import duties or taxes unless checkout states otherwise.

AACA Outlet Policy
Refund and Return Policy
A practical return process for unworn apparel and order issues.
Last updated: June 19, 2026


We have a 30-day return policy. You have 30 days after receiving your item to request a return.
Return eligibility
To be eligible for a return, apparel must be unworn, unused, unwashed, with tags, and in its original packaging. You will also need the receipt or proof of purchase.
How to start a return
To start a return, email customerservice@aacaoutlet.com with your order number and reason for return. Items sent back without first requesting a return may not be accepted.
Return shipping
If we made a mistake, sent the wrong item, or the item arrived defective or damaged, we will review the issue and provide return instructions, including a return label when appropriate. For size changes, preference changes, or other customer-choice returns, the customer is responsible for return shipping unless we state otherwise in writing.
Non-returnable items
Final sale items, gift cards, worn or washed apparel, and personalized or custom products cannot be returned unless they arrive defective or incorrect.
Exchanges
The fastest way to get a different size or style is to return the original item, once accepted, and place a new order for the item you want.
Refunds
We will notify you after we receive and inspect your return. If approved, your refund will be issued to the original payment method within 10 business days. Your bank or card issuer may need additional time to post the refund.
If more than 15 business days have passed since we approved your refund, contact us at customerservice@aacaoutlet.com.
European Union 14-day cooling-off period
If merchandise is shipped into the European Union, you may have the right to cancel or return your order within 14 days for any reason, subject to applicable exceptions. Returned items must be in the same condition received, unworn or unused, with tags, and in original packaging.